Airhorse and Hibernate Short Stays Airbnb Management – Background

The idea of Airhorse came from a short weekend trip in January 2017 to Cotswold – a lovely castle-type accommodation available through Airbnb. The accommodation had an amazing interior and great views, but poor hospitality services.

The lack of quality service at the accommodation planted the seed of a new business idea – quality Airbnb hospitality and management. So, the very next day, research was started to find hosting services throughout Airbnb. Luckily, the market was open and available, with little competition. On top, the little competition out there had little to no digital presence.

Pouncing on the opportunity, within a week, the Airhorse domain was purchased and the construction of a solid strategy was underway – building a new Airbnb management business.

The Business Proposition

Build relationship with property investors and manage their portfolio of properties on Airbnb.

Identifying and Tackling Issues

Estate Agents and alike know that the letting industry is highly competitive. Therefore, timing and quality is key to success and holding properties in the long-term.

Building Business Foundation

The business foundation for Airhorse had four steps:

a. The strategic business plan – took a week’s work, demolishing 5 cups of coffee a day. This helped the business identify its potential and work towards it.

b. The Strategyzer Innovation Sprint model and post-it notes – helped in drawing the full customer journey. This led the business understand the expectations and how to maximise the customer value experience.

c. Potential side issues identification and risk management plans – to tackle with varied challenges. This helped the business prepare for potential future challenges and create gearing plans.

d. The website structure – put in place in the second week. This helped the business establish a digital presence early own during the journey.

Then, it was time for the real world hard work – going after property investors.

Digital Marketing Success Input

Stage 1 – Clarity of Services

The following considerations were part of stage 1 – specification and clarification of business services:

a. Business services and products need to be crystal clear to customers to buy into a business.

b. The website needs to be clear for Google crawlers to rank higher.

To achieve the two sub-stages, the site pages were broken down into appropriate sections and then further into subsections. This strategy not only provided clarity over the content but also made it easy to target multiple keywords for SEO purposes.

Stage 2 – Market Targeting

Stage 2 – around keyword and SEO optimisation – had the following consideration points:

a. The Keyword Everywhere Tool helped to identify the volume search on Google for particular phrases.

b. Web pages and added content were written around the identified keywords. You can check our SEO services here. We also provide content and copywriting services, available here.

The two steps helped in driving the right traffic to the website, keeping in mind that the target was to sign up properties.

Stage 3 – Quality Improvements

Stage 3 – improving the quality of the website – had the following steps:

a. Building quality backlinks to the web domain was a critical task.

b. Mutual website partnerships with related businesses.

The backlinking process allows Google’s crawlers to identify the authority position in the industry. In short, by connecting with well established, long running businesses, Google considers you to be of high quality too – The Science of Association.

Results and the Way Forward

After three months the website was ranking number one for the key term “Airbnb Management Leicester.” As a result, Google has helped the business attract at least 5 big clients, giving a sales value of over £50,000 a year.

The process is ongoing for another 12 months to consolidate the first position and move into new territories for keywords and phrases, repeating the three step process provided above.

Airbnb Management – Website Ranking On Google Case Study